Problem Gamblers in Pennsylvania Continue to Increase, PGCB Says

Problem Gamblers in Pennsylvania Continue to Increase, PGCB Says

Overview: A Growing Concern for the Keystone State

The Pennsylvania Gaming Control Board (PGCB) has been closely monitoring key metrics across the state’s gambling landscape. One of the most telling indicators — the number of individuals registering for the state’s voluntary self-exclusion program — has shown a consistent upward trend. This program allows people who struggle with gambling addiction to voluntarily ban themselves from all licensed casinos, online gambling sites, and sportsbooks in Pennsylvania. The rising enrollment numbers signal both increased awareness of the program and a growing need for help among problem gamblers.

Understanding Self-Exclusion in Pennsylvania

What Is Self-Exclusion?

Self-exclusion is a legally binding process in which an individual requests to be banned from entering or participating in any gambling activity within the state. Once registered, the person cannot wager at physical casinos, online slots, table games, or sports betting platforms. The exclusion period can last from one year to a lifetime, and attempting to gamble while excluded can result in forfeiture of winnings and potential legal penalties.

How to Enroll

To enroll, a person must fill out an application through the PGCB’s website or visit a local casino to complete the process in person. The program is free and confidential, and participants receive resources for counseling and treatment. The PGCB also maintains a centralized database that all operators must check before allowing anyone to gamble.

The Rising Numbers: A Decade of Growth

Pennsylvania’s self-exclusion list has grown steadily since online gambling launched in the state in 2019. In the most recent fiscal year, the number of new enrollees increased by 18%. Here is a year-by-year breakdown of registrations:

The most dramatic jump occurred in 2022, when 4,242 people signed up — nearly double the 2,873 who enrolled in 2021. This surge coincided with the maturation of the online gambling market and greater public awareness of self-exclusion as a tool.

Total Excluded Individuals

Since the program began, more than 30,000 people in Pennsylvania have been placed on the exclusion list. That figure represents a significant portion of the state’s gamblers, though experts believe the actual number of problem gamblers is higher, as not everyone seeks help.

Why Are More People Registering?

Several factors explain the rising enrollment numbers:

1. Transition from Offshore Gambling

Before Pennsylvania legalized online gambling in 2019, many residents wagered on unlicensed offshore websites. These sites operated outside any regulatory framework, making it difficult for gamblers to control their spending or seek help. Now that legal, regulated platforms exist, more people are aware of their options — including self-exclusion — and are taking advantage of them.

2. Greater Awareness and Outreach

The PGCB and local advocacy groups have expanded public education campaigns about problem gambling. Casinos are also required to display self-exclusion information prominently, and helpline numbers appear on all licensed gambling websites. This widespread visibility has encouraged more individuals to come forward.

3. A Growing Problem That Demands Action

While the increase in self-exclusion is partly due to better awareness, it also reflects a real rise in the number of Pennsylvanians struggling with gambling addiction. The easy accessibility of online slots, sports betting, and casino games — especially through mobile devices — has lowered the barrier to entry for many people who may not have gambled otherwise.

The Broader Impact on Revenue and Regulation

Lawmakers’ Concerns

State legislators are paying close attention to these rising numbers. A recent report commissioned by the PGCB suggests that additional regulations may be necessary to curb problem gambling. However, the report also acknowledges a difficult trade-off: stricter rules could reduce business profits and, in turn, lower the state’s tax revenue from gambling.

Proposed Measures

State Senator Wayne Fontana has been a leading voice calling for tougher restrictions. One of his key proposals is a ban on the use of credit cards for online casino deposits. The rationale is that credit cards allow gamblers to spend money they do not have, which can accelerate addiction and financial ruin. Other measures under consideration include:

The Role of Online Slots

It is important to note that while sports betting can be highly addictive, the vast majority of Pennsylvania’s online gambling revenue comes from online slot machines. These games are designed to be fast-paced, immersive, and easily accessible — making them a primary driver of problem gambling behavior. Any regulatory efforts will likely focus heavily on this segment.

What This Means for the Future

The steady increase in self-exclusion registrations is a double-edged sword. On one hand, it shows that more people are recognizing their problem and seeking help through a proven mechanism. On the other hand, it underscores the urgent need for a comprehensive approach to gambling addiction — one that balances individual responsibility, industry interests, and public health.

Potential Next Steps

As the state’s gambling market continues to evolve, the dialogue between lawmakers, regulators, the industry, and public health advocates will be critical. The rising self-exclusion numbers are a clear signal that the current framework, while beneficial, is not enough.